Postal tracking ems. EMS parcel tracking

EMS is a division of the international postal service, and in 200 countries, federal postal services establish their own branches under this brand. The EMS Russian Post service is represented in the Russian Federation, which provides services for sending goods not only within Russia, but also between countries. Considering the wide geography of services, you should figure out how you can track a sent EMS parcel and what needs to be done for this.

Options for tracking EMS parcels

When sending a package through this service, each item is assigned a unique identifier called a tracking number. It consists of 13 characters, which include both numbers and letters. No other parameters, including weight or name of the sender/recipient, will allow you to check the parcel against the online database. This is a mistake made by many customers who destroy the piece of paper with the number and then try in vain to find ways to track the parcel without using it. Inside Russia, the track number has 14 digits; letters are not used, as are spaces with other characters.

Where to find the tracking number

The tracking number is written on the delivery note issued to the sender, or on the receipt, where it is located under the barcode. You can determine that this is exactly the code not only by the number of digits, but also by the use of capital Latin letters. Almost always, the number is located on the parcel itself and is used together with the barcode to process the shipment at intermediate stages.

A recipient who wishes to track a parcel by track number should find it out in advance from the sender, who must provide the coveted combination. Without these letters and numbers, it will not be possible to find the cargo, so you should carefully write down and enter the track number into the search engine.

Parcel tracking via the EMS website

To detect your own EMS shipment, you need to go to the Russian Post website and track the parcel without registration by entering the identifier in the appropriate field. You must first obtain it from the sender in any convenient way, but you must take into account that if the shipment is international, then it cannot be tracked until it crosses the Russian border, and this will require the use of services from other countries.

After entering the number, you should click on the search button, and you can track it both through the main website of the Russian Post and through emspost.ru. After making the request, the system will contact the server and transmit the code, and from it will receive information about the parcel. You can view it on the page that opens, but there is also the ability to automatically update the data after registration. Then track numbers are attached to your personal account, which periodically receive new information, including about delivery to the courier.

Tracking via mobile app

For maximum convenience, the client can download an application to his smartphone, which will allow him not only to search for branches and receive advice from specialists, but also to track his EMS parcel. The program is available for phones based on:

• Android;
• Windows Phone.

The user only needs to add the track number to the database, after which information about the parcels will immediately become available to him. In addition, in order not to constantly update the data, you can connect push notifications, and the smartphone will notify the owner every time the status of the parcel changes. The application has no restrictions on the number of shipments, so you can track a lot of packages.

How to track an international shipment

International shipments have a track number, which consists of 13 letters and numbers, with the letters of the Latin alphabet located at the beginning and end. Russian Post warns that until parcels from abroad have crossed the border of the Russian Federation, they will not be identified in the database, and it is necessary to use services that support tracking of parcels in a specific country.

As soon as the shipment crosses the border, you can use the internal tools of the Russian Post and receive all the necessary information with their help.

Possible tracking difficulties

Important! If the track number is not tracked, then insufficient time may have passed since sending, and the data will appear after a certain period. But if there is no information, you should later contact the sender and ask for information about where the parcel may be located, because he has the opportunity to contact the post office. If enough time has passed, you can contact the department where the shipment should arrive; perhaps it is already waiting for its recipient.

In addition, EMS track numbers often change at the border upon entering Russia, and the initially issued combinations turn out to be invalid. There is no way to check this, and you just need to wait until the package arrives. When trying to track, the service will show the last location of the cargo, which will be customs, and it will not be possible to monitor it throughout Russia until its arrival. If control is lost, and the shipment has not arrived after a long period of time, you need to submit a search request to the Russian Post, where the main argument will be that the cargo passes through state customs.

International shipments via the EMS system usually reach the recipient faster than regular parcels, but they also need tracking to avoid loss. The client can use the built-in tools on the Russian Post website, or use international services that provide such a service. In any case, if the parcel is not tracked and does not arrive on time, you must begin the search procedure by submitting an application at the Russian post office.

Russian Post has a subsidiary - express mail "EMS Russian Post".

EMC Russian Post provides express delivery service for domestic and international postal items. Delivery is carried out by local postal services - members of the UPU, members of the EMS cooperative. And since 2014, Russian Post has been delivering international EMS items to Crimea.

The principle of interaction between national postal services is as follows: in the country of receipt, the parcel is delivered in the same way as it was sent. The same principle of interaction applies among members of the EMS cooperative. For example, if a parcel from England was sent through the EMS division of Royal Mail ParcelForce, then in Russia it will be delivered by EMS Russian Post.

The EMC Russian Post courier service means high speed, door-to-door delivery by courier, mobility and affordable prices. This is how the company positions itself, but there are cases when you have to pick up parcels at the branch yourself.

In addition to courier delivery, the second significant feature of EMS shipments is the permissible weight, if for Russian Post the maximum value is 20 kg, then for EMS Russian Post it is 31 kg.

Track numbers and tracking of EMS Russian Post items

All EMS shipments are always registered shipments. Tracking on the official EMS Russian Post website redirects to the Russian Post website:

And already on the Russian Post website, you need to enter a known track number into the search bar for items, and a separate page will open with information about the passage of the parcel, dates, statuses, address and full name of the recipient.

EMS tracking of Russian Post parcels is also available on

Review of EMS Russian Post - express delivery EMS Russian Post

General information about the company EMS Russian Post

EMS - Express Mail Service is an international service whose main job is the transportation of postal correspondence. The company's work claims to be of a high quality level, and delivery of urgent mail or express delivery is timely. EMS Russian Post is a branch of the state postal operator - Russian Post, and is subordinate to it. EMS express delivery in Russia takes place to all regions, territories and republics of the country. The number of EMS post offices in Russia exceeds 42 thousand. To receive the shipment, just come to the EMS office or call a courier. EMS company has its own branded packaging. If necessary, provides consultation about customs. It is possible to provide the following services: insurance and tracking of postal items, cash on delivery, delivery or sending of parcels outside business hours. Clients are provided with consultation via the company's Hotline upon request. Each client with questions or difficulties can count on an individual approach. It is important that EMS works with individuals and corporations.

Express delivery EMS Russian Post

Geographically, EMS Russian Post operates throughout the country and issues IPOs. An EMS client can register their shipment at any EMS branch. If the client cannot register in the office or does not want to, it is necessary to call an EMS courier. Fast delivery will bring the item into the hands of the recipient in a short time. The operating principle of EMS express delivery within Russia:

• To send from outside the EMS office, you must call a courier.


• The sender is obliged to fill out all accompanying documentation himself, except for the fields for official information, which are filled out by the courier or operator.


• It is mandatory to inform the courier about what the item being sent is. The courier has the right to inspect the shipment to identify items prohibited for shipment.


• The courier takes the shipment to the Sorting Center, where all procedures for registering the shipment and processing will be carried out. After completing the operations, the shipment will be sent to the recipient.


• Express delivery EMS works in such a way that the shipment is delivered “to the door” of the addressee.


• If the shipment has not been delivered: the courier is obliged to inform the addressee about the received shipment by accessible means (by telephone, notification). If it was not possible to inform the addressee, the shipment will be stored at the EMS department. You can receive the shipment within 30 calendar days.

How express delivery from abroad works:

• All EMS MPOs to the recipient country Russia are registered in Track&Trace EMS - a unified tracking system. Using the issued track code on the website, you can track the shipment.


• Customs departure procedures are mandatory for all MPOs to and from Russia.


• Clearance of a postal item at customs takes three working days, after which the item is handed over to the delivery service.


• Delivery of the shipment to the addressee's door.

Restrictions for postal shipments within Russia:

• The weight of postal items should not exceed 31.5 kg


• In terms of size - one side of the item should not exceed 1.50 m


• Another calculation formula: parcel length + largest circumference (other than length) = amount, which should not exceed 3 m

Insurance of EMS Russian Post shipments

EMS provides cargo insurance services against all possible risks of physical damage. You can carry out the procedure for insuring your shipment at any EMS Russian Post branch and when transferring the shipment to the courier by filling out the required application form. When applying for insurance, the sender is required to present the object of insurance to the courier or operator at the EMS office. To obtain insurance, it is important to remember that the amount must correspond to the cost of the investment:

• The minimum insurance amount is RUB 3,000.


• The maximum amount of insurance for correspondence is 20 thousand rubles.


• The maximum amount of insurance for other types of commodity investments is 300 thousand rubles.


• The maximum insurance amount for precious metals is 1 million rubles.

If the insurance amount is 10 thousand rubles or more, the sender is obliged to confirm the value of the investment with documentation for this investment.

customs control

For residents of Moscow (individuals and legal entities), EMS Russian Post provides services for registration of IPO for customs control. List of EMS Russian Post services for individuals:

• Checking the correctness of filling out the documents provided to the Customs Service for passing the IVOO


• Taking into account tariffs and limits, an approximate calculation of the cost of the final customs payment is made


• Registration and verification of the declaration (exact indication of the name of the sent attachments and their value in the language of the recipient country, English or French)


• Client consultation

There are two options for passing customs control. The first one is with a customs receipt order. The addressee pays EMS Russian Post the amount of customs duty. The amount will be transferred to the Customs Service. The second is with a customs notification. This means that the MPO will undergo customs control.

EMS Russian Post tariffs

Things to consider when calculating express shipping costs:

• The distance that the shipment will cover


• Tariff zone of the sender and recipient


• Postage weight


• Availability of additional services

For each item there is an additional charge to the amount payable. For hard-to-reach regions: surcharge of 110 rubles. (including VAT) for each kg of shipment weight (weight is rounded up). Shipments for which insurance is issued add 0.6% of the insurance amount to the delivery cost, VAT - 18%.

Forms of payment

You can make payment for the services provided by EMS Russian Post:

• In cash to the EMS courier or at delivery points.


• By bank transfer. The client receives a current account where he transfers the specified amount. The account belongs to EMS Russian Post - a branch of the Federal State Unitary Enterprise "Russian Post". Payment by third parties is also possible for companies with which an agreement has been concluded.


• Pay to the recipient. This is only possible if an agreement has been concluded between the recipient and EMS Russian Post.

EMS Russian Post provides the following services for individuals and corporate clients:

• Packing by EMS


• Everything related to customs


• Forwarding


• Insurance


• C.O.D


• Delivery of online purchases


• Payment of compensation

EMS Russian Post website

The official website of EMS Russian Post is www.emspost.ru. All useful information for EMS clients is collected here. On the main page of the site you can calculate the cost and delivery time within and outside the country, and track the EMS shipment using the existing track. On the website you can find out:

• More about delivery regions across Russia: locations of offices and collection points for EMS shipments, see the list of branches located in hard-to-reach regions.


• Control deadlines for the passage of shipments within the country and abroad.


• More about EMS shipments from abroad.


• Familiarize yourself with the tariffs for international express delivery, find out about tariffs in the international network area, and about restrictions on the delivery territory.


• Familiarize yourself with the types and costs of branded packaging.


• Read the detailed list of prohibited items and substances for shipment.


• View a sample additional agreement.

The client can fill out a form to receive SMS notifications. There are two types of notifications: about the delivery of the item and about the receipt of the item at the address OPS. The cost of one notification is 1 ruble. Other useful information available for download:

• Application form for shipment insurance.


• A guide to tariffs, which describes: tariffs by city, by region, by Russia, by country of the world.


• Bank details for payment.


• Referral form.

Also on the website you can conclude an agreement between EMS Russian Post and legal entities.

Contacts EMS Russian Post To contact EMS Russian Post, use the feedback form on the main website. Unified information service EMS Russian Post - 8 800 200 50 55 (calls within Russia are free) Residents of Moscow and St. Petersburg can contact client offices

Today, goods on the World Wide Web are actively purchased by residents of many countries, regardless of their location. Consumers are attracted by a large selection of products, despite the fact that their prices are quite affordable. You can purchase the things you need on virtual trading platforms and websites.

Consumers do not need to go anywhere to pick up their order, since the product is sent by mail to many countries, so people can receive their order quickly enough, without additional costs, to their home, office, or at any stated address. This service is provided by the EMS service.

EMS is a sought-after service for fast cargo transportation and parcel delivery, covering more than 190 countries, created almost twenty years ago within the Universal Postal Union. Using EMS, you can send parcels to different countries, without resorting to the services of international cargo transportation companies, but through the internal mail of the countries.

Express Mail Service, in comparison with other delivery services, is the fastest (from 5 to 21 days), which, naturally, is reflected in an increase in delivery costs.

Anyone can use this service to send all permitted items to different countries, ranging from papers and documents. The maximum weight of the parcel should not exceed 31 kg.

Every consumer can track an EMS POST parcel using a special number that all shipments receive upon registration.

In order for the recipient to control the route of the shipment and be able to quickly track the E EMS parcel by number, the sender tells him a unique combination of 13 characters - Latin letters and numbers. In this case, the tracking number of a shipment from any country will begin with EE, followed by 9 digits, and ending with two letters indicating the sending country.

It is possible to track an E-EMS parcel by mail, since the item is scanned by special postal terminals along the way to the recipient. This information is transmitted to the international postal monitoring system.

Parcel monitoring mechanism

Thus, any registered shipment or EMS parcel can be easily tracked by number on the company’s website. You can use the help of other independent sites, of which there are many on the Internet, or, alternatively, call the 24-hour helpline number.

In order to track an E-EMS parcel from China or another country, you need to enter the website (link above), enter a unique number in the special field, and click “Track”. The system will provide information about the location of the shipment.

It is easy for users to track an EMS package from China or sent through another service, even without constantly visiting websites. To do this, install a special program on your computer, Trackchecker, which allows you to check a large number of unique numbers at the same time. You can also find out where the package is using phones or tablets, on which you will also need to install the program.

Sometimes it happens that it is not immediately possible to track a parcel sent by EMS. In this case, you need to repeat entering the parcel number, typing the letters in capitals, check the language on the keyboard, and check that CAPS Lock is not enabled.

EMS China Post is a member of the Universal Postal Union if your package is sent by EMS China Post and you are located in a country such as Russia/USA/Singapore. Hand delivery is carried out by the local postal service, for example, Russian Post, USPS, Singapore Post.

Contact information of EMS China Post:

Address: No. 14, Taipinghu Dongli, No. 127 Xuanyumenxi Road, Xicheng District, Beijing.

Postal code: 100031
Hotline: +86 11183

About EMS China Post

EMS China Post was founded in 2010, is one of the world's largest postal and logistics group. The company is the largest integrated express and logistics service provider, with a long history of doing business and the widest coverage and richest products in China. China Post's EMS brand and CNPL's leading logistics brand are known throughout the world, with more than 100,000 employees.

Integration of EMS China Post API tracking

TrackRu provides a convenient, customized tracking solution, provides an API interface with more than 600 delivery services, including API EMS China Post tracking. Add shipment tracking functionality to your website by connecting to , customers no longer need to leave the portal site to track their orders. They just need to enter the order number and the delivery information is displayed on one page. you will be able to receive:
- current status of all your shipments
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- detailed history of the movements of one item or an entire batch

If you are in Russia and are expecting an EMS China Post parcel, you can track your parcel on the " " page.