Spsr parcels from Aliexpress are not tracked. Courier delivery service Russia Express SPSR - tracking by order track number and delivery of mail and parcels from China from AliExpress in Russian: reviews of delivery

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

» is a fairly sensational Chinese online store selling the most popular gadgets and other goods for every taste in our time. The store is famous for its low prices, as well as the opportunity to purchase goods from around the world, including Russia and other neighboring countries.

In addition to a varied assortment at affordable prices, you can also order a delivery method here: from paid to free, from the fastest and vice versa.

If you are interested in fast, and moreover, courier delivery of goods, then this review is for you. Today we will talk about the delivery method to " Aliexpress"via a transport company" Russia Express SPSR" We will look at various issues, find out delivery times, get acquainted with customer reviews and sites where you can track parcels from China.

Delivery service "Russia Express SPSR" on "Aliexpress": what kind of delivery is it, paid or free, how to track and where to receive the parcel?

What kind of delivery is “Russia Express SPSR” on Aliexpress?

« Express SPSR" refers to companies that cooperate with the online store " Aliexpress", and are engaged in transporting parcels to customers. The company has been operating for more than 16 years, which is a relatively short period of time, but has its authority and popularity among clients. To get to know the company better and decide on this delivery method, go to " Aliexpress", we will provide some information on " Express SPSR»:

• Service points " Express SPSR“You can count more than 200 in different parts of the world. It is possible to turn to company employees for help not only in Russia, but also abroad. This simplifies the procedure for receiving a parcel.
• Judging by the reviews of parcel recipients (we’ll find out more at the end of the article), the quality of the company’s work is fully consistent with European standards.
• As expected, the movement of the parcel can be tracked using track numbers. Below we will offer several resources where you can do this.
• Recipient of the parcel via " Express SPSR»has the ability to control the entire delivery procedure from dispatch to receipt.
• Since parcels are delivered to a variety of places, customers can contact us with any questions they may have.
• By the way, the company employs competent, experienced and qualified managers who are always able to help the client.
• Packaging, picking and other stages of delivery occur automatically. The number of errors is minimal. The company uses only advanced technologies for high-speed and reliable transportation of parcels to the recipient.

What is the delivery time for parcels from Aliexpress via Express SPSR?

Russian users of the online store " Aliexpress", ordering a delivery method using " Express SPSR", can expect terms from five days to two weeks. In this case, buyers deal with express delivery, which indicates high-speed transportation of goods.

Of course, you should always keep in mind that the client’s place of residence affects delivery times, no matter what transport service you use. The further the client lives from China, the less he or she expects to receive the parcel instantly.

Where should I receive a package from Aliexpress via Express SPSR?

Parcel courier companies are designed to deliver the shipment directly to the customer. " Express SPSR" in this case is no exception.

Is the Express SPSR delivery method on Aliexpress paid or free?

Delivery service "Russia Express SPSR" on "Aliexpress": what kind of delivery is it, paid or free, how to track and where to receive the parcel?

Of course, any high-speed courier delivery of parcels from " Aliexpress"cannot be free. You will still have to fork out the cash. An exception to this may be the case when you buy a fairly expensive product, and the seller takes delivery payment upon himself, thereby wanting to win over the buyer.

How to track parcels from Aliexpress via Express SPSR?

Track your parcel from " Aliexpress" through " Express SPSR» You can always do this without going to any postal service office. For example, you can track the movement of parcels from China to Russia on the company’s official website. First, do not forget to copy the track number in your “Personal Account” to “ Aliexpress" It will be displayed on your order page after it has already been packaged and sent to you.

After you copy the track number, do the following:

• Go to the company's website at this link
• In the upper right corner, enter the track number in the field indicated in the screenshot and click on “ Track».

SPSR-EXPRESS is the largest Russian logistics company, one of the leaders in the field of express delivery.

Over 15 years of operation, the SPSR-express company has spread a network of 200 representative offices and branches throughout the Russian Federation. More than a thousand vehicles and 4,000 SPSR-EXPRESS employees are busy delivering cargo, parcels and documents every day. And only the cars of the SPSR Formula Team - a youth team created by SPSR-EXPRESS - are involved in the stages of the Formula of Russia race.

You can send mail and cargo using SPSR-EXPRESS, the official carrier of the Formula of Russia racing series, to any point in Russia from Vladivostok to Kaliningrad, and abroad.

The service will do SPSR parcel tracking, even if it's international shipments, at all stages of delivery simple and convenient.

The abbreviation SPSR is at the same time the company’s business credo: Speed, Personal approach, Security, Rationality.

• Speed. SPSR offers 8 express tariffs, among which large companies and individual clients find solutions to their problems. To ensure the speed of delivery and track the parcel, it is enough to know the track code or, in the case of SPSR-EXPRESS cargo, the invoice number. Our service GdetoEdet.ru will do the rest.
• A personal approach is the development by SPSR-EXPRESS managers of individual logistics solutions for clients in various fields of activity (insurance, telecommunications, industrial equipment, clothing and footwear, cosmetic products, etc.). Individual solutions best meet the specifics of cargo and the needs of the industry.
• Safety. The trust of SPSR-EXPRESS customers is justified by the speed of delivery and safety of cargo. At the same time, you always know exactly where the package is.
• Rationality. SPSR-express specialists develop innovative logistics solutions to optimize business processes.

Additional paid service SPSR-EXPRESS includes delivery services at a time specified by the customer (evenings, weekends), preliminary notification of parcel delivery, SMS notification, individual control of cargo delivery.

SPSR-express meets customer expectations, and our service - website - provides a ready-made solution to your problem track mail by id. Enter the SPSR-express invoice number in the special field, click the “find shipment” button - and information about your parcel will appear on the screen.

Today we have to find out what kind of feedback “SPSR” receives. What kind of company is this anyway? What services and how well does it provide? Where is? Is it worth collaborating with the company to one degree or another? Numerous opinions from clients, as well as employees of the organization, will help you understand all this. They reflect the integrity of the company. What should you pay attention to? To what extent is SPSR Express a conscientious and responsible organization?

Description

Office locations

SPSR Express LLC does not perform well when choosing the location of delivery offices. Many customers refer to this feature. They say finding post offices is not as easy as it seems. Sometimes you have to call the delivery service and ask the operator to explain in detail and clearly where a particular pickup point is located.

As a rule, "SPSR" is located somewhere in courtyards or in inconspicuous places. Customers often complain that parking in such areas is problematic. But SPSR employees quickly explain how to find this or that office. Everything is done with the utmost courtesy.

The location of the organization's offices is not a significant drawback, but this feature, as already mentioned, is often paid attention to. It is recommended that if you have problems finding a particular pickup point, you should contact SPSR employees by phone.

Attitude towards clients

What other features do visitors pay attention to? The SPSR Express delivery service receives mixed reviews regarding the attitude of employees towards customers. The thing is that some visitors complain about unfair, unfriendly and even rude communication with visitors at pick-up points. There are even phrases like “not far from Russian Post.” And all this despite the fact that the operators communicate on the phone in a very civilized and polite manner.

But there are also reviews indicating the conscientious and friendly treatment of SPSR employees. Moreover, this applies to both office employees and couriers. After communicating with employees, a pleasant aftertaste remains. It feels like SPSR really thinks about its clients. And that’s why I want to communicate with the service again and again.

What to believe? It is impossible to predict what kind of experience a person will have with the delivery service. After all, different employees work everywhere. Some people are really friendly, but some can be rude. The human factor cannot be canceled. Therefore, it is worth considering that SPSR Express LLC generally satisfies clients in matters of the attitude of employees towards visitors, but in rare cases rudeness can also be encountered here.

Safety

An important point is the safety of cargo delivery. What can you say about this component of SPSR? Reviews do not give a clear answer to the question posed.

Some say that SPSR Express mail works not only quickly, but also safely. Cargo is delivered without damage, safe and sound. Even the boxes will not be wrinkled. This is exactly what clients need when working with logistics organizations.

There are also not the best reviews. "SPSR", according to some clients, treats parcels carelessly. Cargoes arrive not only with delays, but also damaged, in dented boxes, sometimes even incomplete. Someone compares the work of this service with Russian Post, saying that security is not SPSR's strong point. And that it is better not to get involved with the organization being studied.

There is no confirmation of either positive or negative reviews. Nevertheless, SPSR Express delivery is used by the population and online stores quite often. Therefore, we can say that, in general, the safety of cargo and parcels is ensured. Although you cannot insure against damage. There is always a chance that the package will be damaged during transportation.

Tracking

"SPSR Express" offers cargo tracking to all its clients. And this, as already said, pleases. You can check where a particular parcel is located at any time. It is enough to have an Internet connection.

Tracking is carried out using the official delivery service page. When ordering, the client is given a number to track cargo transportation. Many people point out that SPSR Express's tracking works great. All information is displayed without delays or failures.

As already mentioned, after delivery of the cargo, the citizen will receive an SMS notification that the parcel is ready for receipt. All this makes me happy. It feels like the transport company really cares about making it convenient for customers to track the position of their shipments.

Sometimes you don't get the best reviews. "SPSR" sometimes publishes information about the situation of certain cargo with delays. This is normal, but it does upset some customers. Fortunately, such failures do not occur too often. In general, the notification and parcel tracking systems work great.

About the time according to the contract

Post "SPSR Express" offers delivery of goods by a certain time. The presence of this opportunity pleases customers. Only people often complain about her. Why?

There are opinions that indicate problems in arranging delivery at one time or another. It is difficult to agree on a convenient moment for the client. This must be done in advance. Otherwise, the courier simply will not be able to deliver the parcel by a specific time. It will simply be occupied by another customer.

Also, some say that the SPSR Express courier service sometimes delivers goods with delays. But the work of couriers and parcel delivery centers is not smoothly running. No one can say for sure how long the employee will be delayed if the package is delivered late by a certain time.

No one is immune from such situations. Indeed, agreeing on delivery at a particular time is not as easy as it seems. And couriers may, due to circumstances beyond their control, not be able to deliver the parcel in time. This is fine. But overall there are not many complaints.

Prices

SPSR receives mixed reviews from clients. Especially when it comes to the cost of services. Some citizens say that the organization’s prices are budget-friendly. You can use cargo delivery services at affordable prices, with high speed and complete safety. "SPSR" will help with this. A careful and attentive attitude will please you, and the prices will not make you regret the money spent. Many people say that the company being studied is a budget delivery service.

But there are also reviews indicating the high cost of SPSR services. Some clients emphasize that cooperation with the delivery service being studied leaves much to be desired. The quality of services provided does not cost as much as the organization asks for.

In general, SPSR does not offer the highest prices. This organization cannot be called budgetary, but the prices here, according to reviews, are lower than those of most logistics companies. To save money, you can contact SPSR.

General impressions

What can you say about the company being studied as a whole? What are the most common customer experiences? "SPSR" receives varied reviews. Among them there are some good opinions and some not so good.

Most clients emphasize the company's fast work, low prices and polite employees. They are pleased with the safety of transportation, as well as the opportunity to inform about the status of goods and their delivery for pickup. I would like to use the services of SPSR again and again.

Some emphasize the not-so-friendly attitude of workers and couriers. It is noted that in some cases, workers do not say that they plan to deliver the goods to a particular address; there is no agreement on this feature with the recipient. This results in packages sometimes receiving the "Undelivered" status. And you have to order this or that product again or remove the cargo from the office yourself. Not too careful attitude towards parcels and even the loss of objects are emphasized occasionally.

It turns out that clients express themselves ambiguously about SPSR. Overall, this is a good organization, but it has a number of its shortcomings. It is not the best in Russia, but many people use it. Especially when ordering goods through online stores.

Address

Where is this company located? Branches are located in different cities of Russia. And in large quantities. What does Russia offer? "Express SPSR" is most often considered as a delivery service in St. Petersburg. Many people are interested in the branches in this city. Where can I find delivery service branches?

Today there are 3 SPSR offices in St. Petersburg. They are located at the following addresses:

• Second upper lane, building 10;
• Shatelena street, building 3;
• Liteiny Prospekt, building 60.

It is at these addresses that you can find SPSR Express. St. Petersburg is a big city, but there are only 3 points of the specified delivery service. On Chatelena there is a dispatch department, on - a customer service department, and 2nd Upper Lane is the address of the organization's central office. All this must be taken into account.

Phones

"SPSR Express" telephone number is far from singular. There is a hotline number. Calls are accepted in all cities of Russia. In order to use this number, you need to dial 8 800 555 54 45.

And if we talk about the branches of St. Petersburg, then clients are offered only 2 separate rooms. Which ones exactly? You can call SPSR at:

• 8 812 777 88 99;
• 8 812 320 04 33.

These combinations are suitable for all branches located in St. Petersburg. It’s not that difficult to get through to them; the operators work quickly and without unnecessary negativity. It's nice to communicate with the employees.

About job prospects

Russia is not famous for being the best employers. Is Express SPSR a good boss or not? The company under study offers good services to the public. But how conscientious is this employer?

Many say that SPSR Express (the address in St. Petersburg is already known) offers an official structure and prospects for part-time work. Especially if we talk about the career of a courier. Anecdotal evidence suggests that the company under study hires some workers unofficially.

There is career growth in the organization, but not in all positions. But professional development does take place. It is noted that employees will work and hone their skills in one area or another constantly. Day after day, actions are performed that only help you better perform your job responsibilities.

Which is very popular, including due to free courier delivery to Russia. Previously, orders were delivered by Fedex, but now we had to deal with the work of SPSR-Express. I can’t say that I’m happy with everything, but compared to other reviews about them, my problems can be called just nitpicking.

pros

• Delivery is pretty fast, I can't complain about it . My city is located 5 hours away from the capital, it is not regional. All orders come from Moscow through the SPSR office in our regional city, and then are delivered to me. The entire journey from customs clearance takes 1-2 days. I don’t consider this such a significant advantage, because, for example, also inexpensive Autotrading delivers purchases from Moscow in the same 1-2 days.
• After the package clears customs, a track is assigned to it and an SMS about the route is sent to the phone. The SMS contains a track number by which you can track the parcel on the SPSR service website.

Minuses

• Once the SMS “Expect delivery today” came as many as three times within two days. The courier called and delivered only the next day. This is what it looked like for SPSR (I wonder when I “couldn’t receive it” and supposedly they agreed with me on re-delivery?)

• The attitude towards customers is also poor.

To begin with, I’ll just describe How did you deliver by Fedex?:

8 a.m. - I receive an SMS saying that the delivery will be today.

10 am - courier call:

- Hello, I have a package for you, I’m going to your city now. When will you be home?

- I'm at home now, you can bring it.

- Great, I'll be there in 20-30 minutes.

Indeed, within half an hour the courier rings the doorbell, I pick up the parcel, sign for it and everyone is happy.

How SPSR delivers

8 am - SMS that you need to wait for delivery today.

12 noon, the courier calls (in an imposing voice with the intonation “how did you all get me”):

- Hello, I have a package for you. Today there will be delivery until 16:00, will you be at home? (Are all clients always sitting at home from 12 to 16???)

- Tell me a more precise time, I can leave.

- ... (here he starts showing off about the fact that he can’t tell the exact time because he has a lot of parcels)

We agree that I will wait until 14:00. As a result, within 40 minutes the courier arrives, just as arrogantly demands your passport, doesn’t look at it(!), and issues the order with the same martyr expression on his face.

Such situations, of course, spoil the attitude a little. But I can’t say anything very bad, my orders were not lost, they arrived very quickly, once even the next morning after clearing customs. I would like to have a more polite attitude towards clients (yes, I even go to the Russian Post Office when it’s convenient for ME, but here it’s like I have to wait for some plumber or electrician).

Rated "good". To recommend or not... Does this make sense? As I understand it, most online stores offering express delivery do not give you a choice. But if I just needed to send something, I think I would choose a different courier service.