Spsr tracking by order number phone numbers. Delivery service Russia Express SPSR: what kind of delivery is it, how and where to track a parcel to Russia from China with Aliexpress using the order track number, how and where to receive the parcel? Delivery Express SPSR with Aliexpress to Russia:

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

Today we have to find out what kind of feedback “SPSR” receives. What kind of company is this anyway? What services and how well does it provide? Where is? Is it worth collaborating with the company to one degree or another? Numerous opinions from clients, as well as employees of the organization, will help you understand all this. They reflect the integrity of the company. What should you pay attention to? To what extent is SPSR Express a conscientious and responsible organization?

Description

Office locations

SPSR Express LLC does not perform well when choosing the location of delivery offices. Many customers refer to this feature. They say finding post offices is not as easy as it seems. Sometimes you have to call the delivery service and ask the operator to explain in detail and clearly where a particular pickup point is located.

As a rule, "SPSR" is located somewhere in courtyards or in inconspicuous places. Customers often complain that parking in such areas is problematic. But SPSR employees quickly explain how to find this or that office. Everything is done with the utmost courtesy.

The location of the organization's offices is not a significant drawback, but this feature, as already mentioned, is often paid attention to. It is recommended that if you have problems finding a particular pickup point, you should contact SPSR employees by phone.

Attitude towards clients

What other features do visitors pay attention to? The SPSR Express delivery service receives mixed reviews regarding the attitude of employees towards customers. The thing is that some visitors complain about unfair, unfriendly and even rude communication with visitors at pick-up points. There are even phrases like “not far from Russian Post.” And all this despite the fact that the operators communicate on the phone in a very civilized and polite manner.

But there are also reviews indicating the conscientious and friendly treatment of SPSR employees. Moreover, this applies to both office employees and couriers. After communicating with employees, a pleasant aftertaste remains. It feels like SPSR really thinks about its clients. And that’s why I want to communicate with the service again and again.

What to believe? It is impossible to predict what kind of experience a person will have with the delivery service. After all, different employees work everywhere. Some people are really friendly, but some can be rude. The human factor cannot be canceled. Therefore, it is worth considering that SPSR Express LLC generally satisfies clients in matters of the attitude of employees towards visitors, but in rare cases rudeness can also be encountered here.

Safety

An important point is the safety of cargo delivery. What can you say about this component of SPSR? Reviews do not give a clear answer to the question posed.

Some say that SPSR Express mail works not only quickly, but also safely. Cargo is delivered without damage, safe and sound. Even the boxes will not be wrinkled. This is exactly what clients need when working with logistics organizations.

There are also not the best reviews. "SPSR", according to some clients, treats parcels carelessly. Cargoes arrive not only with delays, but also damaged, in dented boxes, sometimes even incomplete. Someone compares the work of this service with Russian Post, saying that security is not SPSR's strong point. And that it is better not to get involved with the organization being studied.

There is no confirmation of either positive or negative reviews. Nevertheless, SPSR Express delivery is used by the population and online stores quite often. Therefore, we can say that, in general, the safety of cargo and parcels is ensured. Although you cannot insure against damage. There is always a chance that the package will be damaged during transportation.

Tracking

"SPSR Express" offers cargo tracking to all its clients. And this, as already said, pleases. You can check where a particular parcel is located at any time. It is enough to have an Internet connection.

Tracking is carried out using the official delivery service page. When ordering, the client is given a number to track cargo transportation. Many people point out that SPSR Express's tracking works great. All information is displayed without delays or failures.

As already mentioned, after delivery of the cargo, the citizen will receive an SMS notification that the parcel is ready for receipt. All this makes me happy. It feels like the transport company really cares about making it convenient for customers to track the position of their shipments.

Sometimes you don't get the best reviews. "SPSR" sometimes publishes information about the situation of certain cargo with delays. This is normal, but it does upset some customers. Fortunately, such failures do not occur too often. In general, the notification and tracking systems for parcels work great.

About the time according to the contract

Post "SPSR Express" offers delivery of goods by a certain time. The presence of this opportunity pleases customers. Only people often complain about her. Why?

There are opinions that indicate problems in arranging delivery at one time or another. It is difficult to agree on a convenient moment for the client. This must be done in advance. Otherwise, the courier simply will not be able to deliver the parcel by a specific time. It will simply be occupied by another customer.

Also, some say that the SPSR Express courier service sometimes delivers goods with delays. But the work of couriers and parcel delivery centers is not smoothly running. No one can say for sure how long the employee will be delayed if the package is delivered late by a certain time.

No one is immune from such situations. Indeed, agreeing on delivery at a particular time is not as easy as it seems. And couriers may, due to circumstances beyond their control, not be able to deliver the parcel in time. This is fine. But overall there are not many complaints.

Prices

SPSR receives mixed reviews from clients. Especially when it comes to the cost of services. Some citizens say that the organization’s prices are budget-friendly. You can use cargo delivery services at affordable prices, with high speed and complete safety. "SPSR" will help with this. A careful and attentive attitude will please you, and the prices will not make you regret the money spent. Many people say that the company being studied is a budget delivery service.

But there are also reviews indicating the high cost of SPSR services. Some clients emphasize that cooperation with the delivery service being studied leaves much to be desired. The quality of services provided does not cost as much as the organization requests.

In general, SPSR does not offer the highest prices. This organization cannot be called budgetary, but the prices here, according to reviews, are lower than those of most logistics companies. To save money, you can contact SPSR.

General impressions

What can you say about the company being studied as a whole? What are the most common customer experiences? "SPSR" receives varied reviews. Among them there are both good opinions and not so good ones.

Most clients emphasize the company's fast work, low prices and polite employees. They are pleased with the safety of transportation, as well as the opportunity to inform about the status of goods and their delivery for pickup. I would like to use the services of SPSR again and again.

Some emphasize the not-so-friendly attitude of workers and couriers. It is noted that in some cases, workers do not say that they plan to deliver the goods to a particular address; there is no agreement on this feature with the recipient. This results in packages sometimes receiving the "Undelivered" status. And you have to order this or that product again or remove the cargo from the office yourself. Not too careful attitude towards parcels and even the loss of objects are emphasized occasionally.

It turns out that clients express themselves ambiguously about SPSR. Overall, this is a good organization, but it has a number of its shortcomings. It is not the best in Russia, but many people use it. Especially when ordering goods through online stores.

Address

Where is this company located? Branches are located in different cities of Russia. And in large quantities. What does Russia offer? "Express SPSR" is most often considered as a delivery service in St. Petersburg. Many people are interested in the branches in this city. Where can I find delivery service branches?

Today there are 3 SPSR offices in St. Petersburg. They are located at the following addresses:

Second upper lane, building 10;
Shatelena street, house 3;
Liteiny Prospekt, building 60.

It is at these addresses that you can find SPSR Express. St. Petersburg is a big city, but there are only 3 points of the specified delivery service. On Chatelena there is a dispatch department, on - a customer service department, and 2nd Upper Lane is the address of the organization's central office. All this must be taken into account.

Phones

"SPSR Express" telephone number is far from singular. There is a hotline number. Calls are accepted in all cities of Russia. In order to use this number, you need to dial 8 800 555 54 45.

And if we talk about the branches of St. Petersburg, then clients are offered only 2 separate rooms. Which ones exactly? You can call SPSR at:

8 812 777 88 99;
8 812 320 04 33.

These combinations are suitable for all branches located in St. Petersburg. It’s not that difficult to get through to them; the operators work quickly and without unnecessary negativity. It's nice to communicate with the employees.

About job prospects

Russia is not famous for being the best employers. Is Express SPSR a good boss or not? The company under study offers good services to the public. But how conscientious is this employer?

Many say that SPSR Express (the address in St. Petersburg is already known) offers an official structure and prospects for part-time work. Especially if we talk about the career of a courier. Anecdotal evidence suggests that the company under study hires some workers unofficially.

There is career growth in the organization, but not in all positions. But professional development does take place. It is noted that employees will work and hone their skills in one area or another constantly. Day after day, actions are performed that only help you better perform your job responsibilities.

Each buyer, when placing an order on the Aliexpress website, can independently choose the method of delivery of the goods. There are many shipping options on the Aliexpress website. For those who want to save money, there is free shipping, but it has one drawback: you have to wait more than two months for the ordered product. Many buyers are not satisfied with this shipping option, for example, if the buyer purchased a gift, he needs this product by a certain date, and free shipping does not guarantee delivery of the goods at the right time. Sometimes it happens that goods are delayed at customs or the package may get lost in the mail. Also on the Aliexpress website, there are often sales in honor of certain holidays, for example the Christmas sale. In this case, the sale starts a week before the holiday itself, and even if you order something as a gift to your family and friends, you simply won’t have time to give it as a gift, since the free package will take more than two months. Therefore, the aliexpress online store works closely with delivery services, although they are paid, but the goods arrive very quickly.

One of such services in Russia is the fast delivery service SPSR Express. SPSR Express provides parcel delivery within 1-2 weeks, which is many times faster than free shipping. Thanks to the fact that the online store aliexpress began to cooperate with SPSR Express in 2010, it is possible to arrange delivery through the SPSR Express service completely free of charge. Typically, delivery via SPSR express is paid, but many sellers pay for shipping themselves in order to attract customers. When placing an order and choosing delivery, payment information is indicated immediately. And if delivery through the SPSR express service was free, or rather the seller himself paid for it, you do not have to pay any additional funds.

In order to use the SPSR Express courier service, you need to see if the seller cooperates with this service. To do this, you need to select the required product, set the country to which the product will be delivered, in this case it is Russia or in English it will be written “Russian Federation”. If such delivery is available, then in the pop-up list one of the items will indicate the transport company "Russia Express-SPSR", as well as the approximate delivery time - 7-14 days and the cost of delivery, if it is paid, the amount in dollars will be indicated, if for The seller pays for the delivery, then in the “shipping cost” column there will be the inscription “free”.

Another feature of arranging delivery using the SPSR Express courier service is that after placing an order, you must indicate your passport details. If you do not do this, your package simply will not be able to pass customs and will be returned. There is no need to worry about your personal data, since the SPSR Express delivery service has long established itself in Russia, this company has its own privacy policy and guarantees that all your personal data will be kept completely secure.

Therefore, after placing an order and choosing the SPSR Express delivery service, you need to fill out a special form that will be sent to your email. Usually, after placing an order, the buyer receives an SMS message on his phone from the SPSR Express service, informing him that forms have been sent to his email address that need to be filled out. If you haven’t received an SMS within two days, then just check your mail, the forms will definitely arrive, since when placing an order you must indicate your email address and phone number. The forms must indicate personal data, passport data, and they will also indicate the delivery address. Be sure to check the box that you are familiar with the personal data processing policy of the SPSR Express service. That is, you fully trust your personal data, and you are familiar with the privacy policy of the SPSR Express service.

After this, you will be able to track your parcel, which will arrive quite quickly, so it is recommended to track it every two days.

To track a parcel delivered through the SPSR Express service, you need to copy the track code. It should be sent by the seller by email, you can also view it on the aliexpress website. To do this, you need to go to your personal account “my aliexpress”, then click “my orders”, select the required product, and click more details next to it. A window will open where you can view detailed information, as well as find out the parcel tracking code. Copy this code and enter it into a special window on one of these sites:

http://www.spsr.ru/ru/service/monitoring or https://post2go.ru/courier/spsr

You should receive a message on your phone that the parcel is in your city. After this, you can pick up the parcel. You can receive it at a special center for issuing such parcels. If you want the courier to bring your order to your home and hand it over personally, then you will have to pay extra. In another case, you need to come to one of the SPSR Express branches yourself; you must have a passport with you, otherwise the parcel will not be given to you without a passport. The address of the desired branch in your city will be indicated in the SMS message. If you have any questions or do not agree to leave your passport data, you need to contact the support center on the official website of the spsr express service, at this address: http://www.spsr.ru or by phone: 8- 800-555-54-45.

Also here: http://www.spsr.ru/ru/company/contacts you can find out the addresses of SPSR express service branches in any city in Russia.

At all stages of human civilization, prompt and reliable delivery of information has occupied an important place. Today, the delivery of documents, parcels and parcels has changed in the most dramatic way. The main participants in this process are specialized transport companies, whose range of services includes delivery to the client:

documents
postal items
small in weight and size of cargo

One of such companies is the transport company SPSR-EXPRESS from St. Petersburg. An additional service of the spsr express company is tracking the entire route and working according to the most reliable hand-to-hand scheme in the world. The service of this company covers not only the entire territory of the country, but also foreign countries.

The latest technologies for delivering business correspondence

For the SPSR company, express tracking is an individual solution, which will be the most optimal for a specific customer. The client has the opportunity to choose the cost tariff independently, having read the terms of cooperation with the company on its resource. The following service packages are available today for the company’s clients:

Delivery of hummingbirds "door to door"
Cheetah delivery “hand to hand”
Bison and Pelican deliveries
Freight
Online
Fulfillment
Export Import

From the above list it follows that the SPSR-EXPRESS company covers the entire sector of delivery services not only for small cargo, postal items and business correspondence, but also if clients choose the “freight” package, it will send large weight and oversized cargo to any point in Russia within the terms specified in the contracts. And in the case of an “export/import” package, it will promptly deliver documents or cargo to the specified addressee outside of Russia or from abroad.

List of additional services provided by SPSR-EXPRESS

The SPSR-EXPRESS company cooperates with China within the framework of which we wrote about in our news.

Among these options, customers of this company can choose spsr express order tracking. In this case, the client will know exactly where his cargo or documentation is located at a given time. This is convenient and allows you to better plan your business activities. The cost of delivery rates also includes carrier liability insurance, if this option is preferred by the client. When tracking shipments, the sender and recipient are notified by staff via SMS. Here everything is done reliably and thoroughly, with the maximum degree of reliability and safety for the client’s shipments. If necessary, the sender's business correspondence will be packaged additionally.

There are two types of shipping: standard and expedited. In most cases, standard delivery is free and takes from 14 days to 2 months. Expedited delivery requires an additional payment (sometimes it may already be included in the price of the product itself) and on average lasts from a week to three weeks. Many companies do not offer expedited delivery. One of these is the Russian company SPSR Express. Let's take a closer look at its features.

On the website, SPSR Express delivery can be included in the offer either by default or can be indicated as one of the delivery methods.

Delivery takes 1-2 weeks. It's faster than the free method. But delivery may take longer. It all depends on the workload of the company and customs.
Delivery by SPSR Express can be either paid or free. It all depends on the seller. Some sellers may include shipping costs separately, while others may simply include shipping charges in the price of the item.
After placing an order, the user will need to provide SPSR with his passport information (a letter from SPSR should be sent to his email inbox). This is necessary for the parcel to clear customs.
As soon as the parcel arrives in the city, the recipient will receive an SMS notification with the address of the branch where they need to go and pick up the order. The recipient can also order delivery by courier. But you will have to pay extra for this service.

How to track a SPSR parcel on Aliexpress

To track a parcel delivered by SPSR, you first need to find out the track code (track number, tracking number). To do this we take the following steps:

go to the site and go through authorization;
On the main page on the right side, hover over the welcome message. A menu should appear. Click on “My orders”;

As a result, we will be on the page with all orders. Select the required transaction and click on “Details”;

On the page that opens we find the “Departure tracking” section. The first column will indicate the transport company. In the second there is a tracking number. That's what we need. Let's copy it.

The last column of the “Departure Tracking” section also includes information about movements. Looking there, you can already find out where the parcel is now.

The copied track code must be pasted into a special field on the SPSR Express website. Next, click on the “Track” button.

As a result, you will be able to see all statuses of the order.

SPSR parcel to Aliexpress is not tracked

Let's look at the main reasons why a package delivered by SPSR may not be tracked.

No more than 5 days have passed since the order was sent. Usually, information about movements begins to become available no earlier than 5-10 days. Wait for some time and start tracking.
The seller may have given you the wrong track code. Ask him to send the correct one.
The seller could indicate the transport company SPSR, but send the order by a regular postal company (for example, China Post). Then you won’t be able to find out anything exactly by order on the SPSR website. Try tracking on special resources (for example, track24.ru). If the information is not updated on the resources, it means that the seller indicated not only the wrong company, but also gave the wrong track code. Ask the seller for the correct track code. If he doesn’t provide anything or gives the wrong track code again, then all that remains is to hope that the package will arrive.

If the parcel is not tracked, then you can easily open a dispute. To do this, open the order details page. If there are several products in your order, then for each of them click on the “Open dispute” button.