Tracking DPD shipments by invoice number. Track your DPD parcel in Russia

Today 2 directions (parcels) were tracked

How to track by number?

Delivery types

C.O.D

Delivery methods

Amount to be paid

Payment Methods

In this section you will find a modern and convenient service for fast and accurate tracking of parcels, cargo and postal items delivered by DPD. This company provides express delivery services for parcels, cargo and mail throughout Russia, Ukraine, as well as many other countries. The international DPD (Dynamic Parcel Distribution) network unites more than 800 terminals in 40 countries, more than 24,000 employees, and a fleet of more than 18,000 vehicles. This company provides individuals and legal entities with a wide range of courier and postal services, as well as cargo transportation services. This company is developing dynamically, earning great popularity for its high quality of transportation and short delivery times.

With this service, in just a couple of minutes you can track the exact location of a parcel, cargo or postal item delivered by DPD.

How to track by number?

Tracking the transportation and delivery of a parcel or cargo by DPD is quite simple: to do this, you need to enter a barcode identifier (track number) in the “# Tracking Number” box. Most often it contains 11 characters. You can find this identifier or track number of the postal item on the invoice or receipt; it is located under the barcode. After entering it, click on the “Track” button or the “Enter” key.

What are the tracking numbers?

When registering a shipment by DPD, all parcels, cargo and packages are assigned a unique number. Most often, it consists of 11 characters, which may include only numbers or a combination of letters and numbers.

The DPD company number track looks something like this:

Delivery types

DPD EXPRESS. This is express delivery of documents and parcels throughout Ukraine by a certain time of the working day.

DPD CLASSIC Parcel. This is a simple and profitable way of classic parcel delivery.

DPD CLASSIC. This is a reliable and simple solution for delivering parcels and documents within a guaranteed time frame to any locality in Ukraine.

DPD MAX. This is a special solution for delivery across the territory of Ukraine of cargo formed on pallets or pallets.

Why can't I track my parcel?

How to track by number if your tracking request is unsuccessful? The DPD company works smoothly and reliably, so situations where it is impossible to track a parcel are quite rare and are most often caused by two reasons:

• The track number was entered incorrectly in the “# Tracking Number” box. Carefully check that it is inserted correctly.
• The parcel has not yet been registered in the DPD database. According to the rules of this company, the parcel must be registered in the database within 24 hours after it arrives at the department's warehouse. Try again to track the parcel using the tracking number the next day.

C.O.D

When sending a parcel or cargo, you can order cash on delivery. This means that the recipient, in order to pick up the parcel, will have to pay its cost. The cost of the parcel indicated by the sender when sending it, after payment by the recipient, will be returned to the sender.

Delivery methods

The DPD company provides its clients with services for the transportation and delivery of parcels, postal items and cargo to the warehouse of the company's branch or for targeted delivery to the recipient's door.

Amount to be paid

Upon receipt of the parcel or cargo, the manager will tell you the amount to pay. It includes the amount of cash on delivery (if specified), as well as the cost of delivery of goods or parcels by DPD. The amount payable will be calculated in the national currency of the country of the recipient or sender.

Payment Methods

There are two payment options at DPD:

1. Cash. To be made in cash upon receipt of a parcel or cargo from the company's warehouse or upon its delivery by courier to the specified address.
2. Cashless payments. In some DPD branches, it is possible to make cashless payments using Visa or MasterCard payment cards.

How to receive a parcel or postal item?

In order to receive a parcel or postal item, you need to go to the DPD branch indicated in the destination and present a document proving your identity. This may be a civil passport, international passport, military ID, certificate of release or other identification document that temporarily replaces a passport. In some cases, it is possible to receive a package using a driver’s or pension license. If the recipient's address is indicated in the shipment, then the parcel, cargo or postal item will be delivered to his address to his door.

Almost every buyer who at least sometimes makes purchases in foreign or Russian online stores has encountered the delivery of their parcels by the transport company DPD Russia. In particular, since 2015, DPD has been delivering parcels from Chinese online stores, including.

Like most large transport companies, DPD Russia has an extensive network of Pickup - points for issuing and receiving shipments. On a special page of the DPD website you can find and select a suitable collection and delivery point, post office or terminal. DPD parcel delivery points are located in more than 1,200 points in 480 cities of Russia.

In addition, on the DPD website you can control the movement of the shipment, for example, using the order number from the store, change the address or delivery date, or even cancel the DPD delivery. And here you can track your order.

DPD tracking Russia

In order not to make unnecessary gestures, cargo tracking is available on the main page of the DPD website without additional information with the recipient’s phone number. Therefore, it will be more convenient to track DPD delivery here.

After entering the DPD tracking number, the most detailed information about the movement of the parcel, its characteristics (weight, dimensions), destination, and name of the recipient will be displayed.

It is also possible not only to track by dpd number, but also by store order number, through the advanced tracking option.

What are the DPD Russia tracking numbers?

For DPD delivery in Russia and neighboring regions, a tracking number in an alphanumeric combination is usually assigned:

• RU002233445 - with this number, DPD delivery is carried out throughout Russia
• RU002294333 - tracking DPD order with delivery throughout Kazakhstan
• But from Aliexpress delivery is carried out with a tracking number in the form of an 11-digit number.

Any DPD Russia numbers are tracked.

DPD is an express delivery service that is one of the leaders on the Russian market. It provides its clients with world-class logistics services. You can deliver your cargo both within Russia and neighboring countries (Armenia, Kazakhstan, Kyrgyzstan, Belarus), and throughout the world.

About DPD

The Russian branch of DPD is part of the international company DPDgroup, which in turn belongs to the international holding GeoPost. This group of companies is a leading network with a huge sales volume, which in 2014 amounted to almost 5 billion euros. In connection with this, GeoPost occupies a leading position in France and second overall in Europe.

For more than 28 years in the logistics services market in Russia, DPD can rightfully be recognized as a leader in its industry, which is confirmed by a huge number of awards and bonuses for various indicators from turnover and quality of services to contribution to IT technology.

Some numbers:

• more than 26,000 delivery points in 230 countries;
• more than 100,000 parcels processed daily;
• about 3,000 cars in the fleet.

The DPD Rus company is a member of the international air transport association IATA, the Association of Non-State Postal Operators “ANOPS”, and the Association of Express Carriers. This guarantees high-quality and safe delivery of your cargo.

It is also worth noting that DPD is a member of the Anti-Corruption Charter of Russian Business and fully adheres to the requirements of anti-corruption legislation. So if you become aware of activity among company employees, you can report it by calling the hotline or sending an email.

How to track your DPD parcel

Tracking your DPD parcel is very easy. To do this, you can use two methods:

• check the track number on the company’s website;
• use universal tracking resources.

In order to find out where your parcel is located, on the company’s official website you will need to click on the “online services” button on the main page. by clicking on them. In the list that appears, you must select “Parcel tracking”. On the page that opens, enter the mailing number or fill in “sender’s name”, “order number”, “parcel number” and “addressee code” just below. An easier way is to use the quick access panel on the main page of the site.

DPD track numbers look something like this:

• RU005611983;
• 05291840LED;
• OPS00002755;
• D0000068277.

If you decide to use a universal resource for tracking DPD shipments, such as, then all you need to do is enter the shipment number on the main page. The system itself will determine which service the number belongs to and will give you the result in a matter of moments.

The second method is especially convenient when you are expecting several parcels from different postal services: they can be monitored simultaneously from one website. After registering on the site, you will have the opportunity to save up to 30 track numbers of any postal services, which can be tracked in your personal account on the site. It is also worth noting that when registering, you will be able to connect notifications about the movement of your parcel to your email.

DPD and Avito

At the end of last year, Avito and the DPD delivery service announced cooperation. Avito will connect 1,436 DPD Pickup order processing points. You will now be able to track your DPD mail orders. In the future, the companies plan to continue cooperation, since DPD has a total of 1,700 order pickup points.

Using DPD services and the website, you will be sure that your parcel will arrive as quickly as possible and in complete safety.

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

To receive detailed information about the condition of your cargo, enter the receipt number (11 digits) in the form above.
Example input: 09250355OVB.

1. Service DPD Russia track the parcel makes it possible to find out all the details of transportation, find out the current status of the cargo, number of pieces, delivery option, date of acceptance of the shipment, date of receipt, physical weight, volume, recipient, etc.

2. The service provides Express delivery and Classic delivery. Cargo insurance is carried out in the amount of its declared value and in accordance with the requirements of DPD in Russia. For valuable cargo, insurance is a mandatory condition for shipment. Valuable cargo includes, in particular, mobile phones and laptops. The insurance rate is 0.2% of the declared value of the cargo.

3. This is an expedited type of service: packages and parcels are processed as a priority. The company guarantees delivery by 12:00 or 15:00 to 26 cities of the country. If the agreed terms were violated, the company declares a refund of the premium that was paid for the express mode.

Available in formats.
Doors are doors.
DPD terminal – recipient doors.

For this mode, there are restrictions on the weight of one piece - 31.5 kg. And dimensions: the sum of the sides of the place should not exceed 2 m, while no side should be more than 1 m. The client can insure the cargo, receive delivery confirmation by phone or email. The sender can receive with the carrier documents for the goods signed by the recipient.

4. This mode adds another format: the goods are picked up directly from the sender and delivered to the terminal in the destination city. The service claims that it will pick up or deliver cargo weighing up to 31.5 kg to any floor (with the elevator working). Weight restrictions in DPD CLASSIC: 1000 kg, dimensions – 120 x 100 cm. Height – 180 cm. The load must be installed on a pallet and secured.

DPD CLASSIC Parsel mode applies to small parcels. Delivery is possible on weekdays until 20:00, as well as on Saturdays. Additional services are similar to the express mode. In addition, you can order delivery of goods to the shopping center, loading and unloading. Insurance for an amount above 2000 rubles. will cost 0.3%.

5. The country is divided into zones. The cost consists of the base tariff, VAT, fuel surcharge and shipment assessment. Delivery of 30 kg in the largest – 2nd zone – costs about 400 rubles.

Express mode will be more expensive by 30% for delivery up to 12 hours, by 20% - up to 15 hours. In DPD CLASSIC Parsel mode, one tariff applies, regardless of the zone. The tariff matrix is ​​available on the service website.

6. Between cities where DPD terminals are located, the delivery time does not exceed 5 days (if the item was handed over for dispatch no later than 12 noon). To other settlements that are listed on the service website, delivery can take 10 days. The shipment received at the terminal is stored for free for three days. After this period, a penalty of 20 rubles is charged for each day. If the cargo is not claimed within a calendar month, it is considered lost. It is possible to conclude an agreement on the responsible storage of cargo in a DPD warehouse for a period of no more than 1 month.

The service also offers delivery of goods to retail outlets according to a schedule agreed upon by both parties, in bulk or individually. Service department employees will hand over and accept the goods and provide the necessary documents.

7. Interactive calculator. After entering the settlements (the list is located in the drop-down menu), the date of the expected shipment and its mode, dimensions, weight of the shipment, the service reports the exact cost of the service and the time period for its execution.
The fact of dispatch is documented in the form of a consignment note. Its unique number, consisting of a number series and 3 Latin letters at the end, allows you to monitor the stages of cargo movement online.
The service makes it possible to generate and print invoices for shipped goods, which saves time when transferring the shipment. Delay in processing and loading of a shipment for more than 1 hour leads to payment for the next hour in the amount of 150 UAH.
My DPD – the client’s personal account – provides access to the history of relations with the service: detailed statistics, invoices, invoices, templates and address book. Confirmation of delivery by SMS message or email on the day of delivery.
Toll-free telephone numbers of the help desk will help you choose the most profitable option for sending a parcel or cargo.

8. The order can be placed by phone, fax, directly by courier or online. The company is ready to accept payment for the service not only from the counterparty, but also from a third party.
DPD Russia declares its readiness to work with clients on individual terms.
Information about services and products is provided in formats that allow you to easily download or print them.
We offer one free test shipment of up to 25 kg to any point in the country in CLASSIC mode.

9. Sending goods by legal entities involves receiving the shipment by an authorized person at the terminal or at the door. The basis may be a seal or a power of attorney. The person named in the power of attorney must identify himself with the document recorded in it.

The individual shall present any valid document proving his identity. More complex situations are discussed over the phone with service department employees.

10. The conditions are set out in the Appendix to the service agreement. Contains a list of prohibited items and packaging requirements. DPD Russia may require you to open the packaged cargo. In case of refusal, the cargo will not be accepted for transportation.

If the first attempt to deliver the item to the recipient's door is unsuccessful, the carrier will re-delivery free of charge.